Terms & Conditions
Last Updated: 15 May 2026 · Effective: 15 May 2026
1. Definitions
In these Terms and Conditions, the following terms have the meanings set out below:
- "Warisan" or "we" or "us" refers to Warisan Legal Services, a law firm practising at 31 Jalan Raja Chulan, 50200 Kuala Lumpur, Malaysia.
- "Services" refers to the legal services offered by Warisan, including will drafting and witnessing, probate applications, and inheritance inquiry consultations.
- "Client" or "you" refers to the individual or entity who engages Warisan for legal services or uses this website.
- "Engagement" refers to a formal instruction from a Client to Warisan to carry out specified Services, confirmed by a written engagement letter or fee agreement.
- "Website" refers to the Warisan website accessible at this domain.
- "Agreement" refers to these Terms and Conditions together with any engagement letter or specific terms applicable to a particular matter.
2. Acceptance of Terms
By using this website or engaging Warisan for legal services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this website or engage our services.
Use of this website or engagement of our services constitutes an acknowledgement that you are at least 18 years of age and have the legal capacity to enter into a binding agreement.
Where Services are engaged on behalf of an estate or a company, the person instructing Warisan warrants that they have the authority to do so.
3. Services and Scope
Warisan provides legal services related to inheritance matters in Malaysia. Our current services are:
- — Will Drafting and Witnessing
- — Probate Application
- — Inheritance Inquiry Consultation
The precise scope of any engagement will be set out in the engagement letter issued before work commences. Warisan will carry out only the work described in that letter unless the scope is formally varied in writing.
Warisan provides legal services to clients in Malaysia. This website does not constitute legal advice and does not create a solicitor-client relationship. A solicitor-client relationship arises only upon execution of a formal engagement letter.
4. Fees and Payment
The fees for each service are as stated in our fee schedule and confirmed in the engagement letter. All fees are denominated in Malaysian Ringgit (RM) and are subject to any applicable taxes.
- — Payment terms will be set out in the engagement letter for each matter.
- — Disbursements (court fees, stamp duty, registry fees, and similar out-of-pocket costs) are payable by the Client in addition to professional fees unless otherwise agreed.
- — Warisan reserves the right to require payment of a retainer or deposit before work commences.
- — Where a matter is concluded or discontinued before completion, fees will be charged on a time-spent or proportional basis, as set out in the engagement letter.
Refunds, where applicable, will be addressed in the specific engagement letter for the matter concerned. General website use does not attract any fees.
5. Professional Obligations
All lawyers at Warisan are members of the Malaysian Bar and hold current practising certificates issued under the Legal Profession Act 1976. Our conduct is governed by the Legal Profession (Practice and Etiquette) Rules 1978 and the Solicitors' Accounts Rules.
Warisan maintains professional indemnity insurance as required by the Bar Council. Queries about our professional standing may be directed to the Malaysian Bar at www.malaysianbar.org.my.
6. Client Responsibilities
To allow Warisan to carry out the Services effectively, you agree to:
- — Provide accurate, complete, and timely information and documents as requested.
- — Inform Warisan promptly of any change in circumstances relevant to the matter.
- — Not instruct Warisan to act in a manner that is unlawful or contrary to any court order or regulatory requirement.
- — Respond to communications from Warisan within a reasonable time to avoid delay to your matter.
Warisan accepts no liability for delays or adverse outcomes arising from a Client's failure to provide information or instructions in a timely manner.
7. Confidentiality
Warisan maintains strict confidentiality in relation to all client matters in accordance with its obligations as a law firm under the Legal Profession Act 1976 and the common law duty of confidentiality.
Confidential information will only be disclosed to third parties (including courts, registries, and institutions) where required to carry out the Services engaged, where required by law or court order, or with your express consent.
8. Intellectual Property
All content on this website — including text, layout, design, and code — is the property of Warisan and is protected by applicable intellectual property laws. You may view and print content from this website for personal, non-commercial use only.
Documents prepared by Warisan in the course of an engagement remain the property of Warisan until all fees are paid, after which the Client is provided with their copy. The underlying precedents and know-how used in preparing those documents remain the property of Warisan.
9. Disclaimers
Content on this website is provided for general information purposes only and does not constitute legal advice. No solicitor-client relationship is formed by browsing this website or submitting an enquiry.
Warisan does not warrant that the information on this website is current, complete, or free from error. Legal and regulatory requirements change; please contact us to confirm the current position on any matter.
Outcomes in legal matters depend on facts, circumstances, and factors outside Warisan's control. Nothing in our communications constitutes a representation of outcome.
10. Limitation of Liability
Warisan's liability for any claim arising from the Services is limited to direct loss caused by our proven negligence. We do not accept liability for indirect, consequential, or incidental loss of any kind.
Where permitted by law, our aggregate liability in relation to any one matter is limited to the professional fees paid to Warisan for that specific matter.
Nothing in these terms limits liability for fraud, wilful misconduct, or any matter that cannot be excluded by law.
11. Termination of Engagement
Either party may terminate an engagement by written notice. Warisan may terminate an engagement if:
- — Fees remain unpaid after a reasonable period following a written reminder.
- — The Client has provided information that is false, misleading, or material to the engagement.
- — Continuing the engagement would place Warisan in a conflict of interest.
- — Continuing would require Warisan to act contrary to its professional obligations.
On termination, Warisan will provide the Client with their file and such information as is reasonably necessary to allow them to instruct another lawyer, subject to payment of outstanding fees.
12. Governing Law and Dispute Resolution
These Terms and Conditions and any engagement are governed by the laws of Malaysia. The courts of Malaysia have exclusive jurisdiction over any dispute arising from or relating to these terms or any engagement with Warisan.
In the event of a complaint or dispute about our Services, please write to us at [email protected] in the first instance. We will endeavour to respond and resolve the matter within fourteen (14) days.
Clients who are dissatisfied with Warisan's handling of a complaint may refer the matter to the Advocates and Solicitors Disciplinary Board or the Malaysian Bar.
13. General Provisions
- Entire Agreement: These Terms, together with any engagement letter, constitute the entire agreement between the parties regarding the Services.
- Severability: If any provision is found to be invalid or unenforceable, the remaining provisions continue in full force.
- Waiver: Failure by Warisan to enforce any provision does not constitute a waiver of that provision.
- Assignment: Clients may not assign any rights or obligations under an engagement without Warisan's prior written consent.
- Notices: Formal notices should be sent to Warisan at 31 Jalan Raja Chulan, 50200 Kuala Lumpur, or by email to [email protected].
14. Changes to These Terms
Warisan may update these Terms from time to time. Updated terms will be posted on this website with a revised effective date. The terms applicable to a specific engagement are those in force at the date the engagement letter is signed.
15. Contact
For questions about these Terms or about a specific engagement, please contact us:
Warisan Legal Services
31 Jalan Raja Chulan, 50200 Kuala Lumpur, Malaysia
Email: [email protected]
Telephone: +60 3 2076 4218
Mon–Fri: 9:00am–5:30pm · Sat: 9:00am–12:30pm